When Catch is notified by the merchant that they have received the returned goods, Catch will initiate a refund of the purchase and the funds should appear in your bank account within a few business days.

There are a few differences worth noting compared to traditional credit/debit card refunds:

  1. Any credits earned on that purchase will be adjusted accordingly to reflect the new purchase total.

  2. If you have already redeemed or gifted the credits from that purchase, your refund amount will be deducted accordingly.

To learn more about how your credits and refunds can be impacted by returns, check out this article.

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