Yes. We take our responsibility of helping you shop online safely & securely very seriously and leverage industry best practices in order to do our best to prevent fraud in the first place. However, if a bad actor slips through and your Catch account is used for an unauthorized purchase we will make sure that you are appropriately reimbursed.

If you suspect you have been the victim of fraud, please contact us ASAP through our live chat or via email at help@getcatch.com so we can remedy the issue and protect you against future incidents.

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